Legal
Privacy Policy
Last updated: 26 September 2026
At Neoto International K.K., we respect the privacy of people who interact with us and are committed to handling personal information responsibly and in accordance with applicable legislation, including Japanese legislation on the protection of personal information.
This Privacy Policy explains what information we may process through this website, how we use it and how you can contact us about your personal data.
01
Data controller
Representative:
Pablo Sanchez Ballestero
Representative Director
02
Information we may process
We may process personal information when you contact Neoto, send us an enquiry, propose a business opportunity or otherwise communicate with us.
This information may include:
- name;
- company or organisation;
- email address;
- area of interest;
- the content of your message;
- any other information you choose to provide voluntarily.
Certain technical data necessary for the operation, security and maintenance of the website and its infrastructure may also be generated.
03
Purposes of use
We may use personal information for the following purposes:
- responding to enquiries and communications;
- considering business opportunities, projects or potential collaborations;
- maintaining necessary communications relating to a professional or business relationship;
- managing and protecting the operation of the website and our systems;
- preventing misuse, security incidents or unlawful activities;
- complying with applicable legal, regulatory or administrative obligations;
- exercising or defending our rights where necessary.
We will not use personal information for purposes other than those described in this Policy, except where permitted by applicable law or where we have obtained your prior consent.
04
Disclosure and service providers
Neoto does not sell personal information.
We may share information with professional or technology service providers where reasonably necessary to operate our business, manage our communications, maintain our infrastructure or provide services related to this website.
When we engage third parties to process information on our behalf, we will seek to ensure that the information is handled in accordance with applicable legal obligations and protective measures.
We may also disclose information where required by law or a competent authority, or where reasonably necessary to protect our rights or those of third parties.
05
International processing of information
Neoto is a Japanese company with international activities and relationships.
Some technology or professional service providers we use may operate or store information outside Japan; in particular, certain technology providers store information in the United States.
Where the processing of personal information involves an international transfer subject to specific legal requirements, we will take the appropriate measures in accordance with applicable regulations.
06
Retention of information
We will retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain a business or professional relationship, address potential liabilities and comply with applicable legal obligations.
When the information is no longer needed, we will seek to delete it or otherwise handle it appropriately in accordance with our legal and operational obligations.
07
Information security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.
We will review these measures taking into account the nature of the information processed, the characteristics of our systems and reasonably foreseeable risks.
No information transmission or storage system can guarantee absolute security.
08
Your rights
Under applicable legislation, you may have the right to request information about the processing of your personal data and, where applicable, to request access, correction, addition or deletion, cessation of use or erasure, or cessation of provision to third parties.
To make an enquiry, request or complaint concerning your personal information, you can write to us at:
We may request information reasonably necessary to confirm your identity before responding to certain requests.
09
Third-party links
Our website may contain links to websites or services operated by third parties.
Neoto does not control those third parties’ privacy practices. We recommend consulting their own privacy policies before providing them with personal information.
10
Changes to this Privacy Policy
We may update this Privacy Policy where necessary to reflect changes in our activities, the website or applicable regulations.
The current version will be published on this page and will show the date of its last update.
